FAQ

A greeting card showing up in your mailbox can make your day! Send-Say creates an opportunity for you to send that feeling to the people you care about.
With Send-Say, you can send cards two ways: you can start the process online or in our app whenever inspiration strikes, or you can set-up reminders and get prompted as important dates approach. When a friend has a birthday coming up or experiences a major life event like a wedding, a promotion or baby on the way, we'll let you know. Simply go into the app or onto the website, choose a card, customize it, type or speak your message, tell us who to send it to and we handle the rest.
Each card is $2.99, with a volume discount for bulk sends, like thank-you notes.
Yes! That's one of the best things about Send-Say. For less than the price of a retail card and a stamp, we take care of it all. We apply tax and a small processing fee and offer discounts for orders with more than 10 cards.
We knew you'd ask. Quality is important to us too. All of our cards are printed on 110-lb cardstock, thicker than most drug store cards. All of our designs are created by a team of professional designers. We offer a variety of style and size options and we handle the printing ourselves to make sure every card is 100% perfect.
Yes! Send-Say is perfect for knocking out thank-you notes or other correspondence in one fell swoop, right from your phone and from anywhere. Just add cards to your cart, then customize them and use our handy address look-up tool and you'll be all set!
Don't worry. When you set up your account, you'll have the option to upload the addresses you do know - Mom, Grandma, your best friend, etc. If you're sending to someone for the first time, we can look-up addresses using publicly available data and suggest an address for you. All you need is a first name, a last name and then a mobile number OR the state the person lives in - it's that easy!
You can absolutely override the suggested address and manually enter your own. That may require looking it up outside the app or asking the person. Going forward, you can save any addresses you use so that they're there the next time you want to send a card.
All orders placed before midnight will be in the mail the next day! The only exceptions are orders placed on Saturdays, since there's no mail on Sundays - or orders placed the day before a federal holiday when there is no mail service. You can view the U.S. Postal Service's list of federal holidays here.
You'll receive an email letting you know that your order has been received. All orders placed before midnight will be in the mail the next day! The only exceptions are orders placed on Saturdays, since there's no mail on Sundays, or orders placed the day before a federal holiday when there is no mail service. You can view the U.S. Postal Service's list of federal holidays here. All cards are sent via regular, first-class mail from Washington, DC.
Just like the U.S. Postal Service offers ranges for expected regular mail deliveries, so do we. You can check those estimates here. All cards are sent via regular, first-class mail from Washington, DC. When you've created your greeting and are checking out, you'll be given a range based on where your card is being sent. You can make the decision to complete or abandon the transaction if the arrival estimate doesn't work for you.
Every Send-Say card you send has your return address on it. If your card can't be delivered, it will be returned to you at the address you provided at sign-up.
When they call, text or email you telling you that you've made their day! As individual pieces of regular mail, greeting cards are not tracked by the Post Office. But we'll do all we can to make sure you know the card is on its way and when it should arrive.
Just you and our team. We take privacy very seriously and work hard to secure our application and website from breaches. For more information see our Privacy Policy.
Again, we take privacy very seriously and work hard to secure our application and website from breaches. We perform regular maintenance to address any vulnerabilities or new threats. All transactions are encrypted. We use a third-party provider to process credit card transactions and DO NOT store credit card data in the app. For more information see our Terms of Use.
We'd love to hear from you! Please send feedback to info@send-say.com